Let an AI interviewer collect feedback for you.
Transform your questionnaires into dynamic conversations. Let our AI agent handle the rest on autopilot.
No engineering required
No credit card required
Everything you love about great customer interviews—without scheduling a single call.
Diaform keeps the human tone while running completely on autopilot. It captures richer stories than forms and scales far beyond manual interviews.
AI that digs deeper
Our model adapts to every response, asks follow-up questions, and keeps the conversation focused on what matters.
Conversational capture
Turn static forms into guided interviews. No more missing information or incomplete responses.
Frustration-free access
Diaform makes your AI interviewer publicly accessible, so anyone can join the conversation instantly. No logins, no friction, no missed feedback.
Autopilot submissions
Users can start their interview whenever they like. Every conversation is saved and processed automatically.
How Diaform fits into your workflow
Send the link in churn surveys, onboarding, user research, or release prompts. The agent handles the interview; you get a summary the moment each chat wraps up.
Design your agent
Add the questions you want answered and the context your agent needs to know (e.g. product description, menu items, roadmap etc.).
Share a single link
Feedback lives on a page hosted by Diaform. Drop it in roadmaps, release notes, or customer emails.
Run interviews on autopilot
The agent greets every visitor, probes for detail, and wraps up gracefull when it has enough.
Review rich transcripts
Every conversation is summarized, organized, and ready for your team. No more guessing at half-baked form submissions.
Analytics that explain the why behind every response
Diaform summarizes conversations, classifies sentiment, and highlights the topics that mattered most—no spreadsheet scrubbing required.
Sentiment analysis that understands nuance
Summaries surface the emotional tone behind every interview so you can spot delight or friction before it snowballs.
Keyword insights grounded in the transcript
Automatic keyword extraction shows the themes your customers repeat, backed by the exact quotes they used.
Visualize interviewer activity patterns
Visualize the activity of your interviewers, get a clear picture of where the responses are coming from.
Why teams switch from form builders and clunky chat widgets
Built for product teams
Created by SaaS founders who were tired of expensive, rigid feedback tools. Diaform slots right into modern product workflows.
Purpose-built UI
Clean interface to make sure users stay focus on the topic.
Dynamic interviews, not rigid scripts
The AI intelligently adapts to each response. No flowcharts, no branching logic, no hours of setup.
“We built Diaform because we needed a smarter way to listen to users. Forms felt robotic and interviews didn’t scale. Now the interviews happen on autopilot while we can focus on building.”
— Diaform founder
Pricing that grows with your customer conversations
Start free, learn fast, and scale to richer interviews when you’re ready. Every plan keeps the AI interviewer, public links, and automatic transcripts included.
Frequently asked questions
How fast can I launch my first agent?
You can create an agent, set it up with your questions and context in minutes. No engineering work or complex setup steps required.
Can the agent handle follow-up questions automatically?
Yes. Our model understands the context you provide, probes for clarity, and only advances once it has the detail you need.
Do I need to manage transcripts manually?
No. Conversations are summarized automatically the moment a session ends. You’ll have full data to review inside the dashboard.
Is voice input supported out of the box?
Yes. Customers can speak or type their responses.
Can I upgrade as usage grows?
Absolutely. Start on the Free plan and unlock more conversations, questions, seats, and advanced analytics when you move to Pro.
What counts as an AI conversation in the subscription plan?
A new conversation is counted the moment someone opens your agent link and starts a new conversation. Everything that follows—clarifications, retries, summaries—stays within that single session. Free includes 20 sessions per month.
Can I add knowledge so the feedback assistant knows what it is doing?
Yes. Each agent has a Knowledge section where you can add product briefs, docs, or FAQs. The Free plan allows up 20k tokens total, so the assistant can stay on-message and reference the right facts mid-conversation.
What is an AI agent?
Inside Diaform an agent is a scripted, AI-powered interviewer that asks your questions, follows up intelligently, enforces the conversation flow (next question, end conversation, etc.), and saves transcripts plus summaries to your dashboard.
How is Diaform different to a Google Form or similar?
Forms collect static answers; Diaform runs a live interview. The agent can clarify vague inputs, accept voice replies, adapt questions on the fly, and auto-summarize the full exchange so you spend less time cleaning spreadsheets and more time acting on insights.
What if my usage exceeds the one offered in the Pro plan?
You can keep operating through the end of your billing cycle, but we’ll notify you in-app when you are close to the 500-conversation cap. Reach out through support chat or email and we can set up a custom plan for you.
How do I control the feedback collection agent?
From the agent editor you decide the exact question list and knowledge sources. You can pause or archive any agent instantly, so nothing goes live without your approval.
How do I start collecting feedback?
Once an agent is published, copy its share link (e.g. https://yourbrand.diaform.io/c/...). Send the link via email, drop it in-app, or embed it on your site and every visitor will launch a new tracked conversation.
Ready to run customer interviews on autopilot?
Start an interviewer in seconds, share the link, and let the AI handle the rest. No more chasing feedback. No more guesswork.
Free tier · Start in seconds · No credit card required