Start free, learn fast, and scale to richer interviews when you’re ready. Every plan keeps the AI interviewer, public links, and automatic transcripts included.
Free
1 project
Basic analytics
1 seat
$29
/ month
Billed monthly
2 projects
1 seat
$89
/ month
Billed monthly
5 projects
3 seats
$149
/ month
Billed monthly
10 projects
10 seats
Everything you need to know about Diaform plans, usage caps, and how billing works when you scale AI-led interviews.
The Free plan is built for fast experiments—50 AI-led conversations per month, 1 live agent, up to 4 scripted questions, and 10,000 knowledge tokens so your interviewer knows what it's talking about. You also keep a branded share link on *.diaform.io.
Starter unlocks 150 monthly interviews, 2 simultaneous projects, 1 workspace seats, 10 questions, and 30,000 knowledge tokens. Advanced analytics (conversation sentiment plus keyword/topic insights) are also included. Pricing is $29/month (regularly $49).
We start counting the moment someone starts a conversation via your unique /c/[conversationId] link. Follow-up probes, retries, voice inputs, and summaries stay inside that single conversation, so you only consume one credit per respondent.
Conversation credits reset on the first day of every billing cycle and do not roll over. This keeps forecasting simple and lets you right-size capacity—upgrade to Pro or contact us for a custom plan if you consistently hit the cap.
Yes. The Free plan includes 1 seat for the workspace owner. Starter expands that to 1 seats so product, research, and success teams can co-edit projects, review transcripts, and export summaries together.
We notify you in-app and via email as you approach the quota. Interviews in progress will continue through the end of the billing period, and you can either upgrade immediately, schedule a higher plan with our team, or pause new links until the counter resets.
Yes. If you need more than 500 conversations a month, custom analytics, or procurement paperwork, reach out to hello@diaform.io and we’ll scope an annual or enterprise agreement that matches your volume.
Free lets each project store up to 10,000 tokens of knowledge so follow-up questions stay grounded in your product facts. Starter raises that to 30,000 tokens, making room for long-form briefs, onboarding decks, and FAQ docs without trimming context.
Stop guessing why users leave. Start an automated interviewer in seconds and get the deep insights of a Zoom call at the scale of a survey.
Free tier available · Setup in 3 minutes · No credit card required
