What if the respondent gave no email?

Intercom needs a contact for every ticket, so Diaform adds the respondent as a lead and links the ticket to it.

Is the access token stored safely?

Yes. It is stored encrypted and is never shown again in the dashboard.

Intercom

Otvara Intercom tiket iz razgovora o povratnim informacijama, uvijek ili samo kad nešto traži pozornost.

Povežite Intercom Pročitajte vodič za postavljanje

Što radi

Povežite projekt s Intercomom i Diaform otvara tiket kad ispitanik dovrši razgovor, u vrsti tiketa koju odaberete. Tiket sadrži sažetak, pa vaš tim vidi što je rečeno bez izlaska iz Intercoma.

Tickets when they matter

Choose a ticket for every completed conversation, or only when the AI summary flags an urgent issue or the conversation was negative.

Your ticket type

Pick the Intercom ticket type new tickets should use, so they land in the right inbox and workflow.

Linked to the contact

When the respondent’s email is known, the ticket is linked to that contact. An anonymous respondent is added as a lead.

Kako se povezuje

01
In the Intercom Developer Hub, open your app and copy its access token.
02
In Diaform, open the project’s Integrations tab and click Connect on Intercom.
03
Paste the token, pick your data region and choose the ticket type.
04
Choose when a ticket is created and click Connect.

Kategorija: Tiketi
Dostupno u: Svi paketi, uključujući besplatno probno razdoblje
Povezuje se putem: Pristupni token iz vaše aplikacije u Intercomu
Vodič za postavljanje: Pročitajte vodič za postavljanje