The depth of a call. The scale of a survey.

AI agents run your customer conversations by voice or text, ask intelligent follow-ups in the moment, and turn every response into clear, actionable insights.

Agent avatar image
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Run customer conversations on autopilot.

Get specific, actionable customer insights. Diaform asks the right follow-ups, uncovers the why, and turns every conversation into clear next steps.

01

Probes for the why

Static forms accept vague answers. Diaform spots them and asks intelligent follow-up questions to uncover the root cause.

02

Dynamic & Adaptive

Real conversations can unfold in infinite, unpredictable directions — too many to map into a logic tree. Diaform doesn't build one; it just responds to each answer naturally, the way a person would.

03

Zero-Friction Launch

No login walls or scheduling links. Your audience starts instantly in their browser. No signup required. Works on any device.

The highest-converting forms feel like conversations.

Turn every response into a natural conversation that gets people talking—and reveals the full story.

State-of-the-art voices

Voices with natural flow, emphasis, and pauses.

Fast, gapless playback

Audio starts instantly, with smooth, gapless playback.

Skyrocket your completion rates

Help your respondents stay engaged through the conversation.

Reassuring · English (US)

Preview

That's helpful context. Could you walk me through what happened, and what you expected to happen instead?

Scale your conversations.

Run thousands of conversations on autopilot with Diaform. Keep the depth of a one-to-one conversation at any scale.

From the first question to the full picture.

Create the study, let your AI agent run every conversation, then move from individual responses to clear, actionable patterns.

Set the goal, questions, and agent.

Run conversations in up to 32+ languages without extra setup.

Diaform mirrors tone, follows up naturally, and summarizes every conversation in the target language—without prompt juggling or manual translation.

English

Polish

German

Spanish

French

Italian

Hindi

Portuguese

Chinese

Korean

Russian

Dutch

Turkish

Swedish

Indonesian

Filipino

Japanese

Ukrainian

Greek

Czech

Finnish

Romanian

Danish

Bulgarian

Malay

Slovak

Croatian

Classic Arabic

Tamil

Vietnamese

Hungarian

Norwegian

Teams are getting deeper insights with less effort.

Product teams use Diaform to replace static surveys and manual calls with adaptive AI conversations that uncover the why.

“We replaced our exit survey with Diaform and the difference was night and day. Instead of one-word answers, we started getting much more. Our product team now has much more actionable feedback to work with.”

01

15000+

Conversations powered

02

15 min

Average setup time

03

4.8 / 5

Average rating

Your data is yours alone

Conversations and respondent data live only in your Diaform workspace.

Never used for model training

Encrypted at rest and in transit

Your research is protected using industry-standard encryption across its entire lifecycle.

Protected in storage and transit

Frequently asked questions.

Everything you need to know about setting up, running, and scaling your conversations.

You can create a conversation, set it up with your questions and context in minutes. No engineering work or complex setup steps required.

Your customers have more to say.

Get an AI feedback agent that listens, follows up, and turns every conversation into answers your team can act on.

Launch your first AI feedback agent in minutes.