Customer time eats build time
Every hour on a call is an hour not shipping. At pre-PMF stage, both matter, and one always wins, usually the wrong one.
Diaform was built by a founder for founders. Discovery, MVP feedback, churn, PMF: keep your finger on the pulse of every user with an AI that runs the conversation while you ship the product.
14-day free trial · No demo required
Every hour on a call is an hour not shipping. At pre-PMF stage, both matter, and one always wins, usually the wrong one.
By call number five, you're not listening as well. The 80th time you ask 'walk me through how you currently do this' is not as sharp as the first.
The customers who reply to your DMs aren't always the ones whose feedback should drive the roadmap. You need a way to hear from the quiet ones too.
Tuned for early-stage workflows: small lists, fast iteration, pricing experiments, and the kind of raw discovery conversations YC drills you on.
Write the questions you'd ask on a call. Add product context. Share the link. No setup, no scripting, no integrations required.
Voice typically pulls 2-3× longer answers. For early-stage discovery that's where the gold lives: the half-finished sentence that reveals the real problem.
Have the AI ping your phone when a hot prospect raises their hand, capture an email for follow-up, or offer to book a call.
If your users are global, the AI talks to them in their language and summarizes back to English. No translators, no awkward English-only forms.
14-day free trial. Paid plans start at $49/month after that, with higher tiers for teams that need more volume.
Validate whether the problem is real, urgent, and worth paying for, without scheduling 20 calls.
Send the link to your first 50 users. Find out what they actually used, what confused them, and what they wish existed.
Run a structured discovery conversation before a sales call, so you walk in with the real pain mapped.
When someone cancels, the AI runs the exit conversation you don't have time to do. Patterns emerge fast at low N.
Run the "how disappointed would you be if you could no longer use this" survey with proper follow-up on the why.
Test pricing tiers and packaging before you change the page. Get the wince and the willingness in the same conversation.
The practical details behind setting up, running, and scaling this kind of research with Diaform.
Especially then. Pre-PMF is when every customer conversation matters most and you have the least time to do them. Diaform exists so you don't have to choose between shipping and listening.
Explore the other ways Diaform can turn a static request for feedback into a useful conversation.
Get an AI feedback agent that listens, follows up, and turns every conversation into answers your team can act on.
Launch your first AI feedback agent in minutes.