Integrations

CSV Export

Diaform can export your project's interview responses as a CSV file. Use this for offline analysis, sharing with stakeholders, importing into BI tools, or backing up response data.

How to Export#

From the Responses page:

  1. Click the Export CSV button.
  2. Your browser downloads a CSV file for the current project.

CSV export currently exports the project's response dataset. Active filters, search terms, and date ranges in the Responses page are not applied to the downloaded file.

What's Included#

The exported CSV file contains these columns:

ColumnDescription
DateWhen the conversation record was created
StatusConversation status, such as opened, started, completed, or cancelled
SentimentOverall sentiment for completed responses when available
CountryRespondent country when available
EmailRespondent email when collected or extracted from the completed conversation
SummaryPipe-separated question summaries
Positive KeywordsPositive themes identified by the AI
Negative KeywordsNegative themes identified by the AI
QuotesNotable quotes from the conversation

Email Column#

The Email column is populated when Diaform has a respondent email for the conversation.

If you collect email as an interview question, the post-processing AI attempts to extract a valid email address from the respondent's answers after the interview completes. When extraction succeeds, the CSV Email column is populated. If no valid email is found, the column remains blank.

Opening the File#

CSV files work with:

  • Microsoft Excel
  • Google Sheets
  • Apple Numbers
  • Any spreadsheet or BI tool that accepts CSV

For real-time integrations with your own systems, use webhooks instead of manual CSV exports. Webhooks send data to your server automatically when interviews complete.

Next Steps#